You can only use the SIM Card for 30 consecutive days in Europe. Then it will stop working in Europe even if you refill.

This is because the SIM Card is a UK SIM Card that roams in Europe, and the roaming is only meant to be for short durations. The network sets a maximum of 30 days.

However this 30 day restriction gets “reset” if you use the SIM Card again in the UK. Then you can again use the SIM Card in Europe for up to 30 days and so on.

Here’s some examples:

John is going to France for two weeks, Italy for three weeks and Spain for one week. He’s not visiting the UK at all.

John will need to buy two (2) SIM Cards. The first will work for 30 days (and cover him for his France trip and two weeks of his Italy trip) but he won’t be able to refill the first SIM Card. Instead, after 30 days he’ll throw the first SIM Card away and use the second SIM Card which will cover the remainder of his time in Italy and Spain.

Tabitha is going to France for three weeks, UK for two weeks, Spain for three weeks, UK for one week and finally to Sweden for three weeks.

Tabitha can use the same SIM Card and simply refill it every 30 days. That’s because at no time is Tabitha in Europe for more than 30 consecutive days. When Tabitha goes to the UK and uses the SIM Card there that will “reset” the 30 day Europe restrictions.

5G/4G LTE data

Choose 10GB, 30GB, 60GB or UNLIMITED GB. If you choose 30GB, 60GB or UNLIMITED GB you can use a maximum of 12GB in Europe due to roaming restrictions. Need more than 12GB in Europe? Just buy two (2) or multiple SIM Cards (each will give you 12GB to use in Europe).

Unlimited minutes and texts

When you’re in the UK: you can use your unlimited minutes and texts to UK landlines (starting with 01 and 02), national numbers (starting with 03), free call numbers (0800) and UK mobiles (starting with 07), and you get unlimited minutes and texts to other people who are using our SIM Card.

When you’re in the included European countries: you can use your unlimited minutes and texts to local landlines and mobiles in the same country (eg when in France call and text French numbers), landlines and mobile in other European countries (eg when in France call and text German numbers), UK landlines (starting with 01 and 02) and UK mobiles (starting with 07), and other people who are using our SIM Card. For example, when you’re in France you can call a local Paris restaurant, text someone in Germany, call your airline in the UK and text someone else who is using our SIM Card.

Unlimited minutes and texts are subject to a Fair Use Policy of 43,200 minutes of calls (yes, that’s 720 hours of calls) and 43,200 texts.

Incoming calls and texts are free for you

It’s free for you to receive calls and texts from anyone anywhere in the world. So if someone in the USA calls or texts you in doesn’t cost you anything (the person calling will pay whatever it costs them to call or text a UK number).

A local UK mobile number

The SIM Card has a local UK mobile number which you can write on baggage labels, government forms, and give to family and friends.

Free unlimited wi-fi on the London Underground

You get free unlimited high speed fiber optic Wi-Fi at over 250 London Underground stations. Connect once, register, and then your phone will automatically connect (just like how your phone auto-connects each time to your home Wi-Fi).

There’s no mobile coverage at London Underground stations (many are very deep underground), so being able to connect to free Wi-Fi is a great feature.

Running late? Send a text. Keep in touch on Instagram and Facebook. Plan your journey, check train times, directions and connections. Stay up to date with the news, sports scores and the latest updates from your friends.

Access to exclusive UK cinema, cafe and restaurant offers through the Three+ rewards app

With our UK SIM Card you get exclusive offers from the Three + rewards app. This includes Cineworld, Caffe Nero, Frankie & Benny’s, Uber Eats + more.

Use your phone as a hotspot and share the data

Yes. Once you receive your My SIM Card, simply email us quoting the SIM Card serial number and we’ll be able to tell you your UK cell number so you’ll know it before you leave to the UK/Europe. This way you can tell your family and friends, include the number on your baggage labels, on government forms etc.

Yes. You don’t need to anything to keep using WhatsApp with your USA number. You’ll keep your number, contacts and all your conversations. People in the USA will still keep messaging you on WhatsApp as normal.

My UK SIM Card has a UK cell number (the format is 07XXX-XXX-XXX, for example 07100200300). This is a standard regular UK cell number–the same cell number format as every other cell number in the UK. Think of it like as if you were a tourist to the USA and your number was 310-123-4567.

You can easily keep an eye on your data balance by logging into your account at Three.co.uk.

Yes. We have UK timezone support via a dedicated Rapid Response Support Team you can email or WhatsApp message, whether it’s after a red-eye flight landing in Heathrow, or at 10pm when you’re at dinner in Madrid.

Travel is stressful enough, and after flying for almost 24 hours you want to know that you can speak to someone if you have a problem or question. 

You activate your SIM Card on our website before you leave to the UK and Europe. It doesn’t matter if you first use the SIM Card in the UK or Europe.

Yes. Be a savvy traveler and plan everything well in advance so you’re the envy of your traveling companions. You can buy the SIM Card now and activate it at anytime up to 24 months from the date of purchase. But don’t worry because the 30 days only starts from the date you select when you activate it.

All iPhones are compatible with the UK & Europe SIM Card except for iPhone 14 and iPhone 15 sold in the USA (both these phones only use eSIM).

Samsung, Huawei, Oppo, Google, Xiaomi, Motorola, Nokia, LG + others are also compatible with the UK & Europe SIM Card.

If you’re unsure, just email us at info@myuksimcard.com or or send us a WhatsApp message to +447882165545.

You can hotspot your phone and share data with your laptop, iPad, tablet, games console etc. When you’re in the UK you can use as much of your data as hotspot. But when you’re roaming in Europe you can only use up to 12GB due to network roaming restrictions.

With our SIM Card you get free unlimited 100Mbps wi-fi at over 250 London Underground stations. Many stations are deep underground with no 3G/4G/5G service, so having free wi-fi is really helpful to stay connected. You can check train times and plan your journey, keep in touch on Facebook etc, and check the latest news.

Once you’re at an Underground Station, switch on Wi-Fi and connect to Three_WIFI.

Full details can be found here.

Your UK SIM Card can be used across the UK. The UK comprises England, Scotland, Wales and Northern Ireland (but not the Republic of Ireland).  So this means when you are in England, Scotland, Wales and Northern Ireland you can use your data, unlimited minutes to UK landlines and UK mobiles (including other people using our SIM Card) and unlimited texts to UK mobiles (including other people using our SIM Card).

When you’re in the Republic of Ireland (ROI) please remember this is not part of the UK, it is part of Europe, so this means you can (i) only use up to 12GB of your data (due to roaming restrictions) and (ii) use your unlimited calls to call UK landlines, UK mobiles, other people using our SIM Card, local numbers in ROI, and numbers in other European countries. For example, you can use up to 12GB of your data, text a friend in the UK, call a Dublin restaurant to make a booking, and call your tour company in Germany.

When you’re in the Republic of Ireland (ROI) please remember this is not part of the UK, it is part of Europe, so this means you can (i) only use up to 12GB of your data (due to roaming restrictions) and (ii) use your unlimited calls to call UK landlines, UK mobiles, other people using our SIM Card, local numbers in ROI, and numbers in other European countries. For example, you can use up to 12GB of your data, text a friend in the UK, call a Dublin restaurant to make a booking, and call your tour company in Germany.

Your SIM Card can be used in the following European countries: Aland Islands, Austria, Azores, Balearic Islands, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Norway, Poland, Portugal, Réunion, Romania, Saint Barthélemy, Saint Martin, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican City.

When you’re in the European countries: you can (i) you can use up to 12GB of your data (ii) hotspot your phone and share the data (iii) use your unlimited minutes and texts to UK landline numbers (beginning with 01 and 02), UK mobile numbers (beginning with 07), UK national numbers (beginning with 03), UK freephone numbers (beginning with 0800), other people using our SIM Card, local landline and mobiles numbers in the same country, and landline and mobile numbers in other European countries (v) use your unlimited texts to text UK mobiles, other people using our SIM Card, local mobile numbers and mobile numbers in other European countries. For example, suppose you’re doing a cruise alone the River Seine in Paris. You could take a selfie and send it on WhatsApp to your friend in New York, make a call to your cousin in London, send a text to your traveling companion who is also using our SIM Card, call a restaurant in Paris to make a lunch reservation, and call your tour company in Germany.

IMPORTANT! 30 day Europe use restriction! You can only use the UK SIM Card in Europe for a maximum period of 30 days. After 30 days, the UK SIM Card will stop working unless you use it in the UK (England, Scotland, Wales or Northern Ireland). That’s because the UK SIM Card is a UK SIM Card that roams in Europe (long term use in Europe is not allowed by the network provider). Staying in Europe for longer than 30 days? The solution is to buy two (2) or multiple SIM Cards.

The SIM Card doesn’t work on a cruise ship when you’re traveling in open waters. It would only work when you are very close to shore or docked in the UK or Europe.

You can hotspot your phone and share data with your laptop, iPad, tablet, games console etc. When you’re roaming in Europe you can only use up to 12GB data due to network roaming restrictions.

When you’re in the UK (England, Scotland, Wales, Northern Ireland): £0.03/minute to call USA numbers, £0.25 for each SMS text message sent, £0.40 for each MMS sent.

When you’re in Europe (including in Republic of Ireland/Dublin): £1.40/minute to call USA numbers, £0.35 for each sent SMS text message sent.

You’ll need to buy a refill voucher on our website for talk and text to the USA.

HOT TIP: If you use voice and messaging apps such as WhatsApp, FaceTime, Viber, or Facebook Messenger, then it’s FREE to call and message your family and friends back home because app usage comes from your data allowance.

The Three UK mobile network has a “Europe fair use policy” and you can only use up to 12GB of the data in Europe. This means that once you use 12GB in Europe the data will stop working (but you can then use the remainder of your data in the UK). Sorry, there’s nothing we can do to get around the Europe fair use policy.

Need more than 12GB in Europe? Buy two or multiple SIM Cards and each will give you 12GB to use in Europe.

To add extra credit to your UK & Europe SIM Card, wait until you receive it from us, then purchase a refill voucher on our website.

All orders are dispatched from our USA warehouse on the next business day after you order. For example, if you ordered on Friday it would get posted on Monday. Order on Tuesday it will post out on Wednesday.

You can read more here about our shipping options.

Yes! Head on over to our home page here, scroll down and you’ll see reviews from our Google Business page and our Trustindex page.

You can re-use your SIM Card within six (6) months of the last recharge. For most customers the “last recharge” will be the date you initially activated the SIM Card in your phone.

After six months without a recharge your SIM Card is considered inactive by the Three UK and it is permanently and forever cancelled, cannot be re-used or recharged and the mobile number cannot be retrieved for future use. To confirm, this means that if it has been more than six months since you last recharged your SIM Card cannot be re-used.

We accept Paypal, credit card (Visa, Mastercard & American Express), Apple Pay, and Google Pay.

Our entire website, and our checkout page, is protected by SSL (Secure Sockets Layer) which is a security protocol that provides privacy, authentication, and integrity to Internet communications. SSL encrypts data that is transmitted across the web. This means that anyone who tries to intercept this data will only see a garbled mix of characters that is impossible to decrypt.

You can click the little padlock icon in your browser’s address bar to verify that the checkout page is secure before entering your credit card details.

We’re so confident that our SIM Card will work for you that we provide a 100% money back guarantee if it doesn’t work. To take advantage of the money back guarantee we just need you to do the following:

1. If you get to the UK/Europe and your SIM Card isn’t working, you must contact us on WhatsApp (+447882165545) or email help@myuksimcard.com. Just connect your phone to wi-fi to do this.

2. When you contact us, include your name and your SIM Card serial number (it’s on the back of the SIM Card and starts with 8944).

3. Allow us a reasonable amount of time to fix the issue (it will be a maximum of 24 hours, but usually in as little as 1-2 hours).

4. If we can’t fix the issue because your phone isn’t compatible with the UK & Europe SIM Card network then we’ll provide a 100% refund of the amount you paid for your SIM Card.

Just to be clear, the money back guarantee only applies if you do steps 1-3 above. So, for example, if you wait until you get back to Australia to contact us then the money back guarantee won’t apply.